Scotland is at centre of Vaillant Group’s customer service plans

Scotland is set to become a centre of excellence for the UK’s heating and renewable technologies industry following substantial investment from a leading manufacturer.

Vaillant Group, which owns the Vaillant and Glow-worm brands, will officially open a 10,000 sq ft facility at Maxim Office Park.

Vaillant Group’s £1million investment will see the base become an information and training hub for heating installers and contractors across Scotland and the north of Englan, providing practical support to help them boost their own business.

Maxim Office Park will also act as a base for the group’s own Scottish sales team, and UK and Western European Managing Director Jim Moore believes it will be a huge success.

He said: “Vaillant Group is renowned throughout the industry as the leading light in training provision, and it prides itself on offering the best added value to both installers and employees when it comes to training and support.”

“Our newly formed renewables technology service division will also use the centre to deliver expert support across the area, moving forward some of the great developments that can be implemented, particularly in off-gas areas.”

“We have been looking to make Scotland a hub for this support for some time and the site at Maxim Office Park is the perfect way of bringing that vision to life.”

“Vaillant Group is delighted to have made this investment and is looking forward to seeing the Scottish centre of excellence set a UK bench-mark for training and service.”